Market

Crafting digital experiences and complex interfaces that connect brands with their users.
How We Work
Getting to market is as much a design problem as building the product itself. Most launches fade. The ones that break through have a sharp story, the right audience, and creative that earns a second look. We design all three, so the product you spent months building doesn't quietly disappear in week one.
Services we offer
We generate a wide range of concepts through sketching, 3D CAD, and rapid rendering — then refine through component architecture analysis and stakeholder alignment. The goal is to move from abstract opportunity to a compelling product direction that balances form, usability, brand expression, and technical feasibility.
Owala
FreeSip Water Bottle
We design products around the people who use them. Our human factors work includes in-house usability testing with full-scale models, anthropometric analysis, grip and reach studies, and accessibility evaluations. From handheld medical devices to commercial robotics, we integrate ergonomic thinking from day one.
Owala
FreeSip Water Bottle
Physical prototypes reveal what screens can't. We build models at every stage — from rough foam studies and 3D-printed concepts to high-fidelity appearance prototypes that look and feel like production parts. Capabilities include FDM, SLA, SLS printing, CNC machining, and painted appearance models for user testing and stakeholder reviews.
Owala
FreeSip Water Bottle
We explore and specify colors, materials, and finishes — from soft-touch coatings and anodized metals to textured polymers and sustainable bio-materials — to create a sensory experience that reinforces brand identity. Our CMF specs include material callouts, texture references, Pantone and RAL standards, and finish tolerances, documented for manufacturing partners.
Owala
FreeSip Water Bottle
Our design engineering team bridges industrial design intent and manufacturing reality. We develop detailed 3D CAD surface models, define component architecture, and collaborate with mechanical and electrical engineering teams through DFM optimization, EVT/DVT review, and production tooling guidance.
Owala
FreeSip Water Bottle
How a button clicks, how a lid opens, how a light communicates status — the physical experience matters as much as form. We design and prototype hardware interaction states including buttons, switches, lights, and haptic feedback, iterating hands-on until the interaction is right.
Owala
FreeSip Water Bottle
We test with real people throughout the process, not just at the end. Methods include in-house ergonomic evaluations, remote and in-person usability sessions, A/B preference testing across concepts, and observational studies in real-use environments. The result is a product shaped by evidence, not assumption.
Owala
FreeSip Water Bottle
We help clients make material and manufacturing choices that reduce environmental impact without compromising quality. This includes specifying recycled and bio-based materials, designing for disassembly and recyclability, minimizing material waste, and evaluating regional sourcing and low-emission manufacturing processes.
Owala
FreeSip Water Bottle
Packaging is the first physical touchpoint with your customer. We design from the inside out — structural exploration, unboxing experience mapping, brand integration, graphic design, and materials specification. Our work includes 3D modeling, physical prototyping, dieline development, sustainability analysis, and vendor coordination through production.
Owala
FreeSip Water Bottle
Packaging is the first physical touchpoint with your customer. We design from the inside out — structural exploration, unboxing experience mapping, brand integration, graphic design, and materials specification. Our work includes 3D modeling, physical prototyping, dieline development, sustainability analysis, and vendor coordination through production.
Owala
FreeSip Water Bottle
Packaging is the first physical touchpoint with your customer. We design from the inside out — structural exploration, unboxing experience mapping, brand integration, graphic design, and materials specification. Our work includes 3D modeling, physical prototyping, dieline development, sustainability analysis, and vendor coordination through production.
Owala
FreeSip Water Bottle
Packaging is the first physical touchpoint with your customer. We design from the inside out — structural exploration, unboxing experience mapping, brand integration, graphic design, and materials specification. Our work includes 3D modeling, physical prototyping, dieline development, sustainability analysis, and vendor coordination through production.
Owala
FreeSip Water Bottle

Throughout my career leading consumer electronics teams, I’ve consistently turned to Whipsaw for design support on complex challenges. They’ve repeatedly delivered innovative, award-winning solutions.

-
Chris Wheaton
Product Engineeering Manager @Meta

“Vision without execution is imagination. Execution without vision is noise. Experience Innovation bridges both—turning bold thinking into meaningful, market-ready experiences.”

- Laura Ogle, Lead Design Strategist

FAQ

What is Experience Innovation?

Experience Innovation is the practice of designing products, services, and systems that deliver seamless, meaningful experiences across every touchpoint — physical, digital, and brand. It goes beyond making something functional or attractive; it ensures every interaction feels intentional, cohesive, and valuable for the end user.

How is Experience Innovation different from design thinking or product design?

Design thinking is a problem-solving framework, and product design focuses on creating a specific item. Experience Innovation integrates strategy, industrial design, UX/UI, and brand into a single, end-to-end process — turning insights into market-ready solutions that connect with customers on functional, emotional, and brand levels.

Why is Experience Innovation important for businesses today?

In crowded markets, products compete not only on features and price, but on the overall experience they provide. Experience Innovation helps companies differentiate, build brand loyalty, and stay relevant by creating offerings that resonate deeply with customers and adapt to changing needs.

How does Whipsaw combine physical, digital, and brand design in Experience Innovation?

We design these elements in parallel — not in silos. This means your physical product, digital interface, and brand story are developed together, ensuring consistency in function, feel, and messaging. The result is a cohesive experience that delights customers and strengthens brand equity.

What are the steps in an Experience Innovation project?

While every project is unique, our process typically includes:

1. Research & Insights – Understanding users, markets, and competitive landscapes.

2. Strategy Definition – Aligning on opportunity areas and success criteria.

3. Experience Design – Creating integrated concepts across physical, digital, and brand touchpoints.

4. Refinement & Validation – Testing and iterating with stakeholders and users.

5. Execution & Delivery – Finalizing designs, preparing for manufacturing or launch, and ensuring readiness for market.

How does Whipsaw ensure Experience Innovation outcomes are market-ready?

We design with manufacturability, technical feasibility, and market fit in mind from day one. Prototyping, user testing, and technical strategy run in parallel to creative development, so there are no surprises at the end of the process.

How long does an Experience Innovation project take, and how much does it cost?

Projects range from 8–12 weeks for focused sprints to several months for multi-phase programs. Costs vary by scope and deliverables; we create custom proposals to match your goals, ensuring the investment delivers lasting value.